Discover
Understand your goals, environment, and daily challenges.
ABOUT RARITY
People first. Always.
We believe a technology partner should understand your business, take responsibility, and make complex decisions easier to navigate.
HOUSTON, TEXAS
Technology expertise.
A human approach.
Rarity Solutions helps organizations manage their technology through proactive support, security, disciplined operations, and strategic guidance.
We listen before we recommend. We explain the choices. And we build relationships around helping your people do their best work.
Our approach connects the day-to-day care of your environment with a longer view of its lifecycle, cost, and role in your business.
PEOPLE / PROJECTS / PROGRESSOUR POINT OF VIEW
IT should make the business clearer—not more complicated.
Technology decisions touch your people, operations, clients, and plans for growth. We bring those pieces into one conversation, then turn that conversation into practical work.
Plain-language guidance Defined responsibilities Priorities connected to the business
A PARTNER THAT FITS
One direction.
Two ways to work together.
Choose a complete managed service relationship or add capacity and expertise around the internal team you already have.
01 / MANAGED IT
Let Rarity manage your technology.
Bring support, maintenance, security oversight, documentation, and planning into one defined relationship.
Explore managed IT 02 / CO-MANAGED ITGive your internal IT team more reach.
Add tools, specialist support, and a clear escalation path while your team keeps control of its direction.
Explore co-managed ITHOW WE WORK
Clear steps.
Shared direction.
A consistent process creates room for better questions, clearer decisions, and visible progress.
Review
Assess standards, support friction, and technology risks.
Recommend
Prioritize practical improvements and explain the options.
Approve
Agree on scope, priorities, and the work to move forward.
Implement
Coordinate the changes with your team and vendors.
Report
Keep you informed and refine the plan as your business evolves.
EXPERIENCE BEHIND THE RELATIONSHIP
Built in Houston.
Tested in complex environments.
Rarity has spent 18 years helping organizations make technology more dependable, secure, and useful to the business.
Vance Townsend
Co-owner / Sales & Client StrategyTechnology leadership and strategy experience across demanding environments including financial services, energy, media, and manufacturing.
Joe Sims, MBA
Co-owner / Operations & FinanceStrategic IT, infrastructure, budgeting, vendor management, business-process improvement, and technology planning.
PLATFORMS WE SUPPORT
Technology your business relies on.
We support a broad range of client technology, including—but not limited to—the platforms and environments below. Recommendations are shaped around the way your organization works.
01Microsoft 36502Microsoft Azure03Windows & macOS04Microsoft Teams05Cisco networking06VMware07Servers & storage08Backup & recovery09Voice & collaboration10AEC & business applications
WHAT WE STAND FOR
A relationship built on trust.
Trust is not a slogan. It is the product of ownership, communication, and disciplined follow-through.
Own the outcome
Take responsibility, follow through, and keep the client’s business at the center of decisions.
Communicate clearly
Explain the work, the tradeoffs, and the next steps in language everyone can understand.
Plan with discipline
Use standards, documentation, and regular reviews to guide continuous improvement.
MEASURED BY THE WORK
When the situation changes,
the partnership matters.
LET’S TALK ABOUT WHAT’S NEXT