SERVICES

The right support. A stronger foundation.

Keep daily operations moving while making room for your next stage of growth. Bring support, security, and strategy together with Rarity.

SUPPORT THAT FITS YOUR TEAM

Your IT partner.
Your way of working.

Whether you need us to manage daily IT or strengthen your internal team, start with the support model that fits your business.

MANAGED IT

Let Rarity manage your IT.

Bring support, maintenance, security oversight, and technology planning into one defined service relationship.

Explore managed IT CO-MANAGED IT

Give your IT team more reach.

Add tools, specialist support, and an escalation path while your internal team keeps control of its direction.

Explore co-managed IT

NOT SURE WHERE TO START?

Find the service model that fits.

Compare managed and co-managed IT, understand what shapes scope, and see what to expect from the first conversation.

Read the buyer guide ↗

01 / EVERYDAY CONFIDENCE

Managed IT services

A connected service model for support, security, infrastructure, and planning. Choose a managed service relationship or strengthen your existing IT team with co-managed support.

Remote help desk and onsite support, with clear escalation paths.
24/7 system monitoring, supported-system patching, and proactive maintenance.
Asset and license management, documentation, and vendor coordination.
Lifecycle planning, budget guidance, and regular strategic reviews.

See the managed service model →

02 / PROTECTION BY DESIGN

Cybersecurity & resilience

Build stronger controls into daily operations, with visibility into risks and a plan for improvement.

Identity and access management, including multifactor authentication.
Endpoint protection, threat monitoring, and security configuration reviews.
Backup oversight, recovery planning, and business continuity support.
Security awareness and guidance for policies and audit readiness.

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03 / A CONNECTED WORKPLACE

Cloud & infrastructure

Make your applications, devices, and locations work together through a well-managed technology foundation.

Microsoft 365 and cloud platform support.
Cloud migration planning and implementation.
Network design, monitoring, and infrastructure management.
Backup, disaster recovery, and secure remote access.

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04 / BUILT FOR WHAT’S NEXT

IT strategy & projects

Turn business priorities into an actionable technology roadmap, then coordinate the work to put it into practice.

Technology reviews, investment planning, and equipment refresh guidance.
Office relocation planning, connectivity, cabling, and go-live support.
Infrastructure upgrades, deployments, and vendor coordination.
Defined project scopes, sequencing, and stakeholder communication.

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05 / PRACTICAL AUTOMATION

AI operations

Explore AI-assisted support, platform readiness, employee enablement, and governed automation. The right workflow starts with clear permissions, approved actions, and accountable human review.

AI-assisted service operations through Microsoft Teams.
Platform evaluation, data-protection review, and use-case alignment.
Employee training for secure, responsible AI adoption.
Approval controls, activity visibility, and human escalation.

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Service scope is defined in your agreement. Major projects, migrations, hardware refreshes, and specialized compliance work are scoped separately.

ALREADY HAVE AN IT TEAM?

Extend your team.
Keep your direction.

Co-managed services add tools, technical expertise, escalation support, and account management while your internal team stays in control.

We define roles and responsibilities together, then help prioritize support, standards, and security improvements.

Explore co-managed IT →

LET’S TALK ABOUT WHAT’S NEXT

Make IT a clearer
part of your business.

Request a technology review Or call 832-234-0400